2024 Professional Services Maturitytm Benchmark Report
Is your business operating at peak performance, or is there room to grow?
The Professional Services Maturity™ Benchmark, is the industry’s most trusted resource for evaluating operational effectiveness in professional services organisations (PSOs). Based on insights from over 3,000 firms worldwide, this comprehensive report helps you compare your performance against industry peers across critical metrics like profitability, resource utilisation, and project delivery.
Discover how your Professional Services organisation measures up
Built on SPI Research’s proven Professional Services Maturitytm Model, the benchmark offers a clear framework for understanding where your organisation stands today, and what practical steps you can take to reach the next level.
Download the latest edition now to gain fresh insights from 575 organisations surveyed in late 2023, across eight professional services segments and six size categories.
Discover how you can achieve success through the optimisation of five Service Performance Pillars™:
✅ Leadership
✅ Client relationships
✅ Talent
✅ Service execution
✅ Finance & operations
Download the report to start optimising your organisation.
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